Customer Support
Need Help? We’re Here for You.
Have questions about your order, MAIXANI products, wholesale opportunities, or where to find us?
Send us a message and our team will be happy to help.
Before You Contact Us
How Can We Help?
To help us respond faster please consider the following:
For shipping, refund, or replacement questions: Please review our Shipping Policy before placing your order.
For wholesale inquiries: Please include your business name, location, type of business, and estimated product volume.
For order questions: Please include your order number and the name used at checkout.
For product availability: Tell us which product you’re looking for and your city or store location.
Response Time
Our team typically responds during regular business hours. Messages sent after hours, on weekends, or on holidays may be answered the next business day.